Programme Terms and Conditions

AirAsia rewards Powered by iCruise - AirAsia Points Earning Programme Terms & Conditions

Introduction

  1. This AirAsia rewards Powered by iCruise - AirAsia Points Earning Programme (“Event”) is jointly organised by BIGLIFE Sdn. Bhd. (Registration No.: 201001040731(924656-U)) (“BL”) and Our Vacation Centre Pty. Ltd. (Registration No.: 540105542176) (“OVC”) (collectively referred to as the “Organisers”).
  2. This Event runs in Malaysia, Indonesia, Singapore, Philippines and Thailand (“Participating Regions”) and the Event will be implemented on the dedicated website (https://cruise.airasiabig.com), AirAsia MOVE website (https://www.airasia.com/en/gb) and AirAsia MOVE mobile application (collectively referred to as “Dedicated Platforms”).
  3. This Event is governed by the terms and conditions set out hereunder (“Specific T&C”) and the Event’s General Terms and Conditions which can be found at https://www.airasia.com/aa/about-us/en/gb/event-general-terms-and-conditions.html (“General T&C”).

Event Period

  1. This Event will commence from 00:00 (GMT+8) on 10th September 2025 for an indefinite period of time unless otherwise advised by the Organisers (“Event Period”). The Organisers reserve the right to amend or extend the duration of the Event at any time as it deems fit without prior notice and/or liability to any Participant.

Event Requirements

  1. For a person to qualify and participate in this Event (“Participants”), Participants must fulfil the following requirements during the Event Period (“Event Requirements”):
    1. Must be a valid and existing AirAsia member (having subscribed and registered for membership under the loyalty and rewards program operated by BL under the name “AirAsia rewards”) and have a unique registration number known as the “AirAsia member ID” issued by BL at the point of participation in the Event. In the event the Participant is not a registered AirAsia member at the commencement of the Event Period, the Participant is required to sign-up as an AirAsia member on the Dedicated Platforms before participating in the Event. Any registration of AirAsia membership made by the Participants after the Event Period shall disqualify such Participant from the Event and any Benefits (hereinafter defined) entitlement;
    2. Must be located in the Participating Regions based on the Internet Protocol geo-location detected; and
    3. Must first click on the Affiliate Link (hereinafter defined) provided within the AirAsia MOVE mobile application. Upon clicking the link, the Participants will be redirected to the dedicated website at https://cruise.airasiabig.com (“Cruise Booking Platform”, “Affiliate Link”). The Participants must then proceed to complete a booking on Cruise Booking Platform by inserting AirAsia member ID during the booking process. For the avoidance of doubt, the first name and last name registered under the AirAsia membership account must correspond exactly with the name of the lead passenger as stated in the booking, failing which AirAsia points shall not be credited.

Event Mechanism

  1. Participants who adhere to the following event mechanism during the Event Period (“Event Mechanism”) are eligible to earn AirAsia points (hereinafter defined):
    1. Must log into AirAsia MOVE app, select ‘Earn’ under AirAsia rewards and look for ‘Cruise’ under the ‘Travel’ heading. To proceed, click ‘Book Now’ within the ‘Cruise’ tile in order to be redirected to Cruise Booking Platform to perform the bookings.
    2. Must successfully complete payment for the booking with Cruise Booking Platform.
  2. Subject to Clause 9, there is no limit to the number of bookings that Participants can make throughout the Event Period, and multiple bookings can be made in respect of the same Participant to earn the AirAsia points.
  3. For the avoidance of doubt, AirAsia points will not be awarded for any bookings made without using the Cruise Booking Platform accessed via redirection from the AirAsia MOVE app.

AirAsia points

  1. The earning of AirAsia points under this Event is as follow: Participants will earn 4 AirAsia points for every USD 1 spent on the Cruise Fare.

    For clarity, Cruise Fare shall exclude port charges, government taxes, gratuities, onboard spending, shore excursion costs and any other similar surcharges. (“Cruise Fare”)
  2. Only one AirAsia member per cabin will earn AirAsia points. AirAsia Points will only be credited to the account of the member whose ID is entered during the booking process. The Organisers do not support the allocation of points to multiple AirAsia members for the same cabin, even if more than one eligible guest is sharing the room.
  3. For transactions made in currencies other than US Dollars (USD), the amount spent will be converted to USD based on the prevailing exchange rate at the time of the transaction before calculating the AirAsia Points earned.

    Example Calculation 1:

    Cruise Fare USD 3,995
    AirAsia points earning rate 4 AirAsia points per USD 1 spent
    Total AirAsia points earned 15,980 AirAsia points

    Example Calculation 2:

    Cruise Fare USD 7,890.40
    AirAsia points earning rate 4 AirAsia points per USD 1 spent
    Total AirAsia points earned 31,561 AirAsia points
  4. AirAsia points earned pursuant to this Event will be credited into the eligible Participants’ respective AirAsia membership account within thirty (30) working days (or any other period as the Organisers deem appropriate) after the successful completion of the cruise trip, subject to the Organisers receiving all information as deemed necessary. This is subject to the exclusion of invalid, cancelled or exchanged transaction, where no AirAsia points will be awarded to Participants pursuant to this Event.
  5. AirAsia points earned through this Event are valid for a period of twenty four (24) months from the date such AirAsia points are credited into the Participant’s AirAsia membership account. Any AirAsia points not utilised prior to the expiry of the validity period will lapse without notice and liability.
  6. This Event cannot be combined with any other promotions.
  7. If any Participants fails to comply with any of these terms and conditions, the Organisers reserve the right to withhold the award of AirAsia points, reverse any AirAsia points previously awarded and/or recover the value of the same from the Participants.

Miscellaneous

  1. The Participants acknowledge that the BL’s obligation is only limited to offering the AirAsia points. The Participants acknowledge and agree that any loss or damages as a result or any act or omission, negligence or delay in connection with the use of the Cruise Booking Platform shall not be the responsibility of BL. In addition to the Specific T&C, the Participants are further subject to the terms and conditions which can be found on the Cruise Booking Platform.
  2. Please contact AirAsia rewards powered by iCruise website enquiry form, email, phone or chat in relation to any matters concerning AirAsia rewards powered by iCruise, the award of AirAsia points related to your cruise booking, or any booking.
  3. The General T&C may be amended from time to time, hence, you are advised to review it periodically to be aware of such modifications. In the event of any conflict or inconsistency between these Terms and Conditions and any terms and conditions set forth in the General T&C, these Terms and Conditions shall prevail.
  4. The Specific T&C are governed by the laws of Malaysia and subjected to the jurisdiction of a forum in Malaysia.
  5. The Organisers reserve the right to change or withdraw this Event at any time, at their sole and absolute discretion, with or without notice to you.